PRIVACY POLICY & TERMS OF USE

Bee Well Solutions

Last updated: December 17th, 2025

Bee Well Solutions (“Company”) is committed to protecting your privacy and being transparent about how information is collected, used, and protected. This page outlines both our Privacy Policy and Terms of Use governing your access to and use of our website, communications, and services.

By accessing or using our website or services, you agree to the terms outlined below.

PRIVACY POLICY

Information We Collect

We may collect the following types of information:

Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Information submitted through contact forms or scheduling tools

  • Payment and billing information (processed securely through third-party platforms)

Automatically Collected Information

  • IP address

  • Browser type and version

  • Pages visited and time spent on the site

  • Device and usage data

How We Collect Information

We collect information through:

  • Website forms hosted on Squarespace

  • Email communications via Outlook

  • Scheduling, client communication, and records managed through SimplePractice

  • Website analytics tools (such as Google Analytics, when enabled)

How We Use Your Information

Your information may be used to:

  • Provide and manage services

  • Respond to inquiries and communications

  • Schedule appointments and process payments

  • Send service-related or educational emails

  • Improve website performance and offerings

  • Comply with legal and regulatory obligations

We do not sell your personal information.

Sharing of Information

We may share information with:

  • Service providers (Squarespace, SimplePractice, analytics tools)

  • Payment processors and scheduling platforms

  • Legal or regulatory authorities when required by law

  • Business successors in the event of a merger or transfer

All third parties are required to safeguard your information under their own privacy policies.

Data Retention

We retain personal information only for as long as necessary to provide services, comply with professional and legal obligations, and resolve disputes.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No system can guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal data

  • Request correction or deletion

  • Opt out of non-essential communications

To exercise these rights, contact us at info@beewellsolutions.com.

Children’s Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.

TERMS OF USE

Eligibility

You must be at least 18 years old to use this website.

Not Emergency or Crisis Support

This website and its content are not intended for emergency use. If you are in crisis or believe you may harm yourself or others, call 911 or seek immediate emergency assistance.

Scope of Services

This website provides general information about Bee Well Solutions and related services. Professional services (including counseling, therapy, coaching, or consulting) may require separate agreements, informed consent, and policies provided through secure platforms such as SimplePractice. Those documents govern clinical or professional relationships.

Educational Content Disclaimer

Unless explicitly stated in a signed service agreement, information on this website is provided for educational and informational purposes only and is not a substitute for professional medical, psychological, legal, or financial advice.

Third-Party Platforms

We use third-party platforms to operate our business, including:

  • Squarespace (website hosting and email distribution)

  • SimplePractice (client scheduling, communication, records, and payments)

  • Outlook (business email communication)

  • Google (analytics tools, where applicable)

  • Square (for payment collection)

  • Headway (for billing)

We are not responsible for outages, changes, or policies of third-party providers.

Payments, Scheduling, and Cancellations

Payment, scheduling, rescheduling, cancellation, and refund policies are provided at the time of booking or within your service agreement. By scheduling or purchasing services, you agree to those policies.

Intellectual Property

All website content is owned by or licensed to Bee Well Solutions and may not be copied, reproduced, or distributed for commercial purposes without written permission.

Acceptable Use

You agree not to misuse the website, interfere with its operation, submit false information, or attempt unauthorized access.

Disclaimer of Warranties

The website is provided “AS IS” and “AS AVAILABLE.” We make no warranties regarding accuracy, reliability, availability, or fitness for a particular purpose.

Limitation of Liability

To the fullest extent permitted by law, Bee Well Solutions will not be liable for indirect, incidental, or consequential damages arising from your use of the website or content. Total liability will not exceed the amount paid by you in the twelve (12) months preceding the claim, or $100 if no payment was made.

Governing Law

These Terms are governed by the laws of the State of Texas.

Changes to These Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.

NOTICE TO CONSUMERS – TEXAS MENTAL HEALTH SERVICES

In accordance with Texas law (House Bill 4224 and Section 181.105 of the Texas Health and Safety Code), the following information is provided to inform consumers of their rights and available resources.

Requesting Your Health Care Records

You have the right to request a copy of your mental health records.

To request records, submit a written request to your treating clinician or to the practice directly. Requests may be made via email, secure client portal, or in writing. Records will be provided in accordance with Texas law and applicable privacy regulations.

For assistance, contact info@beewellsolutions.com.

Texas Behavioral Health Executive Council (BHEC)

The Texas Behavioral Health Executive Council regulates licensed mental health professionals in Texas.

Contact BHEC:
https://bhec.texas.gov/contact-us/

Filing a Consumer Complaint

Consumers may file complaints with the Texas Office of the Attorney General:

Office of the Attorney General – Consumer Protection
https://www.texasattorneygeneral.gov/consumer-protection

CONTACT INFORMATION

Bee Well Solutions
Email: info@beewellsolutions.com
Location: Richmond, Texas